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Privacy Policy

Why I collect your personal data and what I do with it.


When you supply your personal details to Chingford Colonic, they are stored and processed for four reasons:

  1. I need to collect personal information about your health in order to provide you with the best possible treatment. Your requesting a treatment and my agreement to provide that care constitutes a contract. You can, of course, refuse to provide the information, but if you were to do that I would not be able to provide treatment.

  2. I have a “Legitimate Interest” in collecting that information, because without it we couldn’t do my job effectively and safely.

  3. It is important for me to be able to contact you in order to confirm your appointments with me or to update you on matters related to your medical care. This again constitutes “Legitimate Interest”, but this time it is your legitimate interest. I will also ask for your consent to do this.

  4. Provided I have your consent, I may occasionally send you general health information in the form of articles, advice or newsletters. You may withdraw this consent at any time – just let us know by any convenient method.

I have a legal obligation to retain your records for eight years after your most recent appointment (or age 25, if this is longer), but after this period you can ask me to delete your records if you wish. Otherwise, I will retain your records indefinitely in order that I can provide you with the best possible care should you need to see me at some future date.

Your records are stored securely in a locked filing cabinet which is accessible only by myself.

I will never share your data with anyone who does not need access without your written consent. Only the following people/ agencies will have routine access to your data:


  • I use Wix for my website, booking system and newsletter, so your name and email address is saved on their server.

  • I have a webmaster who helps me with my website, booking system and newsletter; she is able to view your name and email address via Wix.

You have the right to see what personal data of yours I hold, and you can also ask me to correct any factual errors. Provided the legal minimum period has elapsed, you can also ask me to erase your records.

Claire Smith

07563 954241

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